You can't answer.
Rivet can.
Nearly half of all home-services calls go unanswered — and those callers do not leave a voicemail, they dial the next guy. Rivet picks up the calls you miss, books the job on your calendar, and texts you what happened before you are out from under the house.
- Keep your number
- Live in 90 seconds
- No contract
Rang 4 times · you didn't pick up · Rivet answered
Every call opens with an AI and recording disclosure. Always.
The problem
Every missed call is a job your competitor just won.
Homeowners with a leak or a dead AC do not leave voicemails. They hang up and dial the next number. The phone ringing out is not an inconvenience — it is revenue walking out the door, all day, while you are under a house with your hands full.
48%
of home-services calls go unanswered
Invoca, 2026 — 70M+ calls analysed
55%
of shops never ask the caller to book
Even on the calls they do answer
$7–$11
per call for a human answering service
Ruby, Smith.ai, Abby Connect list pricing
How it works
Nothing to install. Nothing to learn.
Keep your number
Your phone rings first, exactly like today. If you do not pick up in four rings, the call rolls to Rivet instead of voicemail. Setup is one code on your handset — about 90 seconds, and we verify it worked with a real test call.
Rivet answers like your best dispatcher
It knows your trades, your service area, your trip fee, the brands you work on and the jobs you will not take. It qualifies the caller, handles the emergencies first, and never forgets to ask for the booking.
The job lands on your calendar
Booked straight into Google or Outlook against your real availability. You get a text with what happened, the full transcript and the recording. No app to check, nothing to type in later.
Why Rivet
Built by people who asked what actually goes wrong.
Emergencies never wait on an AI
Gas, carbon monoxide, fire, flooding, live wires, no heat in a freeze — Rivet recognises these and escalates to you immediately instead of booking them for Tuesday.
We prove forwarding still works
Carriers silently reset call forwarding after a SIM swap or a phone update. Rivet places a test call every week and texts you the moment it breaks. Every other service just hopes.
Junk calls are free
Spam, wrong numbers and hangups under 30 seconds never touch your minutes. You pay for conversations, not for robocalls.
Your voice, if you want it
Clone your own voice or your receptionist’s, so regulars hear something familiar. Optional, and priced separately rather than buried in a tier.
Pricing
One job pays for the month.
We bill by the minute, not by the call — so a long conversation never costs you a whole extra call, and you are never charged for a hangup. Cancel any time, no setup fee, no contract.
Starter
1–2 trucks — you are the phone system
First 12 months, then $126.65/mo for life
400 minutes
≈ 114 answered calls · 1 number
- Answers, qualifies and books every call
- Google & Outlook calendar booking
- Summary text, full transcript and recording
- Emergency triage — gas, CO, fire, flood, no-heat
- Weekly forwarding health check
- Live minutes meter and hard spend cap
Pro
3–5 trucks — you are missing real money
First 12 months, then $237.15/mo for life
900 minutes
≈ 257 answered calls · 1 number
- Everything in Starter
- Warm transfer to a human
- After-hours and Screen Everything modes
- Jobber and Workiz write-back
Scale
6–15 trucks — multi-trade or multi-location
2,000 minutes
≈ 571 answered calls · 3 numbers
- Everything in Pro
- 3 numbers with per-number routing
- Per-tech and per-crew calendars
- Priority support and a named onboarding call
Your price is locked forever. Founding members never see a price increase, on any plan, for as long as the account stays active. Limited to the first 100 businesses. Available on Starter and Pro.
Need more minutes?
Top up any time. Purchased minutes never expire and roll over month to month.
Add-ons
Optional, on any plan. Priced separately so you only pay for what you use.
Your own cloned voice on every call, on premium TTS.
We host your number directly instead of relying on carrier forwarding. Nothing to break.
Questions
The things contractors actually ask.
No. You keep the number on your trucks, your signs and your website. Your phone rings first, exactly like today. Only the calls you do not pick up roll to Rivet instead of going to voicemail. Setup is one short code dialled on your handset, and we place a real test call afterwards to prove it worked.
How many jobs did you miss this week?
Set it up in about 90 seconds, keep your number, and find out. If it books you nothing in the first month, cancel in one click.